Step 1
Access your order and select the items you want to return
You will also need to select the reason for your return. Then, click the "Continue" button.
To return an order or a gift, follow the instructions below. If you need more information, you can consult our
You will also need to select the reason for your return. Then, click the "Continue" button.
Option:
• Drop-off point return
Select "Drop-off point return" and if you'd like, you can find the nearest drop-off location by entering your zip code in "Find your nearest drop-off point". You can also look it up at www.ups.com.
Check the "Receive label" option, the label will be sent to you by email (it may take a few hours; please also check your spam folder) and stick it on the package in a visible spot, with no other labels on it. Make sure to use appropriate packaging.
Free returns
30 days for exchanges or returns
For more information, please refer to our return policy in the Shopping Guide.